This depends on the detailing package chosen, the vehicle type (car, SUV, truck, motorcycle, etc), and the condition. An average time is listed with all our packages but again they are just average. Some may take longer while others a shorter time. Once our team arrives onsite, a more precise time be given

5. I have tinted windows on my vehicle. Will those be effected?

The solutions used to wash and care for your vehicle have been tested and are perfectly safe for all surfaces including tinted windows.

6. My vehicle at times can be covered in mud or salt. Can it still be washed?

The problem with thick mud and heavy dirt is that once it hardens on a vehicle, it requires a steady stream of pressured water to break up and remove. Salt creates a similar problem but can be quickly steamed away. It would be very difficult to remove mud and caked on dirt with our cleaning methods. We ask that you remove the excesses dirt from the vehicle first before having us wash and detail it.

7. Where can you detail my vehicle?

Being mobile gives us the freedom, and you the opportunity, to have your car washed wherever you are. All we require is at least 2 to 5 feet of space around your vehicle. We also have the option to take you vehicle to a private location to work on. The choice is up to you.

8. One of your packages include a "claying" feature. What is that?

"Claying" is a process we use to remove containments from your vehicle not noticeable to the naked eye. Break dust, acid rain, industrial and environmental fallouts, are just some of the containments that sometimes cannot be removed with a normal wash.

9. Can you wash my vehicle during the winter months?

Yes we can but given that the following conditions are met:

1. Outside temperature is above 7ºC
2. Vehicle is in an enclosed area. For example, underground parking, covered parking, or a garage with at least 3 feet of space around vehicle.

10. What is Carnauba Wax?

Carnauba wax comes from leaves on a palm tree located Brazil called Copernicia prunifera. It is one of the hardest and purest types of wax available.

11. How long does Wax application last?

There is no standard answer regarding how long a car wax will last. Many variables influence the life of the wax like the colour of paint, the condition of the paint, the environment (weather), and if the vehicle is garaged or parked outdoors. Due to our northern climate, waxing of a vehicle needs to be done more on a frequent basis. A vehicle should be waxed at least once every 2 months if not garaged, and every 3 months if garaged. Don't be fooled when someone tells you that a wax application or paint sealant can last 2 to 5 years. If that was the case, you would never need to wash you car and there wouldn't be such a vast array of products available.

12. Why do your detailing package pricing vary from one price to the next?

Prices vary for many reasons. You've heard of the old saying “time is money “ before. Well it is very true especially when it comes to a skilled labour detailing service. Some detailers are more thorough than others, some have more skills, better techniques, better products and some have better equipment. Some detailers will include more steps in a detail package than others such as engine cleaning, interior dressing, machine polishing, or wet sanding. More steps mean more time which means more money. Some clients are very picky and they demand absolute perfection, while others are looking for more of a basic detail. Some clients would like their interior done to perfection and some clients would like their exterior to look showroom ready:

● How old is the vehicle? A job can take much longer detailing an old or classic vehicle, than a newer one

● The color of the vehicle. A darker vehicle will always show more imperfections than a lighter called vehicle. It takes more time to clean, polish and detail the exterior of a darker vehicle, than lighter one.

● The size of the vehicle. Less time and steps are required to detail a small 2 door car, compared to a large SUV like a Hummer

13. There are many other car wash & detailers in my area that are lower in price. Why should I choose you?

Yes, there are many car detailers out there but very few are actual professional detailers and cannot provided a prestigious detailing service or outstanding customer service as we can. Are these detailers insured and licensed? Are the individuals bonded? By bringing the service to you, you have the flexibility to plan your day and get things done you wouldn't otherwise be able to. Our team arrives professionally dressed, easily identifiable, and on time. So yes many call themselves "detailers" but can they really provide the service you want? How true is this saying, "you get what you pay for"? Trust us, very true.

14. Do you need electricity or water?

Water, no. Our waterless cleaning method requires no hoses or water tanks. We also carry a generator with us but will require an electrical outlet if a steam package is requested.

15. What are you operation hours?

We offer this unique service Monday to Saturday, Sunday by special appointment only. Please call or email for more information.

16. How do I book a detail with you?

Please give us a call on our toll free number at 1-888-838-1386

17. I need to cancel my appointment. How do I do that?

Once you have called and booked an appointment with us for a specified time, we hold that spot for you meaning no other vehicle can be booked in that time. If you need to cancel or reschedule, we ask that you give us 24hrs advance notice.

18. What form of payments do your accept?

We currently accept cash, debit, and visa card transactions.

19. Do you sell any of the products you use?

Yes, the products we use on all our clients vehicles are now available for sale on our product site: http://eccosave.com/products/index2.html

20. What is Waterless car washing?

We're glad you asked! Here's a definition borrowed from Wikipedia:

A technique used to wash a vehicle without the use of water (also called a waterless car wash). This technique uses a product that contains many different ingredients, including wetting agents , lubricants and protectants. The detergents and wetting agents in the product combine to soften and emulsify surface grime, while a specific blend of fluids and lubricants attach a microscopic layer of protectant to the surface. The protectant is often an extremely rare (and expensive) substance which provides a bonded layer of protection against any remaining abrasive not broken down by the detergents and wetting agents The protectant often contains extensive cross linked polymers , which make it extremely effective as a car wax or glaze . The product often contains a complex mixture of cleaning elements along with the glaze ingredients. With proper application, the product lifts dirt from the vehicle by emulsification. The product surrounds dirt molecules, lifting them from the paint surface, before you start to wipe. At the same time, the application process initiates the cross chain polymer linking process that results in an extremely shiny, highly protective glaze finish. All this happens very rapidly due to the balance of ingredients within the product itself. The application process does not involve high pressure nor extensive rubbing. The application process also does not require "soaking" - using a high volume of product. When used in compliance with its "directions for use," the vehicle will shine and water will bead on it.